Comments on: 14 Days of Travel http://vitaminch.com/blogs/2009/11/23/14-days/ The essence of getting things done Mon, 26 Jul 2010 20:39:27 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Linda Moore http://vitaminch.com/blogs/2009/11/23/14-days/comment-page-1/#comment-21 Linda Moore Tue, 24 Nov 2009 07:09:24 +0000 http://vitaminch.com/blogs/?p=49#comment-21 This is what a lot of companies are forgetting. Either the customer is forgotten or barely tolerated. However, in the end the companies that will far surpass the market's expectations will be those companies that put the customer first, primarily by being friendly and treating every customer with courtesy and respect. The best and cheapest marketing campaign is to train the employees of your company to go the extra mile. The word of mouth alone is worth millions of dollars. Likewise, when companies screw up the negative word of mouth can also cost a company millions of dollars in sales. Kathy, I enjoyed your post. Linda Moore This is what a lot of companies are forgetting. Either the customer is forgotten or barely tolerated. However, in the end the companies that will far surpass the market’s expectations will be those companies that put the customer first, primarily by being friendly and treating every customer with courtesy and respect. The best and cheapest marketing campaign is to train the employees of your company to go the extra mile.

The word of mouth alone is worth millions of dollars.

Likewise, when companies screw up the negative word of mouth can also cost a company millions of dollars in sales.

Kathy, I enjoyed your post.

Linda Moore

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